The operating system restaurant groups trust.
HornbillOS is a complete operating system for multi-brand food operators — kitchen display to P&L, payroll to supply chain, storefront to aggregator control. Every function of a food business, in one system.
12+
Platform modules
5
Aggregators · 10 sync surfaces
3
Markets — QA · PK · MY
Revenue Today
QAR 4,280
+12%
Active Orders
7
live
Avg Prep Time
14 min
–2 min
#4821
Keeta
12 min
#4820
Talabat
2 min
#4819
Website
—
Channels:
5 connectedNew order
Keeta #4822
QAR 68.00 · 2 items
Monthly revenue
QAR 128,400
↑ 18% vs last month
Trusted by
Built by operators, proven in the field.
Jouzu
Multi-brand restaurant group · Qatar
Chicken Express
QSR chain · Qatar & Pakistan
Uncle Tetsu
Japanese cheesecake brand · Pakistan
ProGreen
F&B operations · Pakistan
ProPasta
Cloud kitchen · Pakistan
Platform modules
One system.
Every function covered.
Order Management
All channels unified — aggregators, walk-in, phone, website — in one live queue.
P&L & Finance
Daily, weekly, and monthly P&L with expense tracking and revenue breakdown.
Inventory & Products
Catalogue, stock levels, recipe costing, and ingredient-level tracking.
Workforce Operations
Phone-OTP provisioning, week-grid scheduling, geofenced clock-in, templated tasks with photo evidence, offline-survivable handovers, payslips, leave, advances, Web Push.
Supply Chain
Vendor ledgers, purchase orders, GRN management, delivery tracking.
Production & Kitchen
Kitchen display, batch management, recipe assembly, wastage tracking.
Marketing & Loyalty
Customer profiles, loyalty points, WhatsApp campaigns, vouchers.
TV & Kitchen Displays
Real-time order status and KPI dashboards for wall-mounted screens.
Customer Storefront
Branded ordering portal with menu, cart, loyalty, and order tracking.
Accounting Sync
Zoho Books integration for purchase orders, expenses, and invoices.
Multi-Tenant Security
Row-level security per brand, branch, and role. Enterprise-grade isolation.
Aggregator Control
Bidirectional sync with Keeta, Talabat, Snoonu, Rafeeq, Foodpanda — menu, prices, timings, prep time, status, orders, receipts, and customer data.
One module · Aggregator Control
Run every aggregator from one system.
HornbillOS is the operating system for your whole food business — kitchen, P&L, HR, supply chain. Aggregator Control is one module of many— and for multi-aggregator operators, it’s often the one that pays for the rest within a week.
Source of truth
HornbillOS
Menu · Prices · Timings · Status
Keeta
Qatar
Talabat
Qatar · GCC
Snoonu
Qatar
Rafeeq
Qatar
Foodpanda
Pakistan · SEA
Pillar 01
Unified Menu Control
One catalogue. Every aggregator. Update a price, description, modifier, photo, or category — HornbillOS pushes it to every storefront you sell on. No portal-hopping, no drift.
- Menu category sync — structure mirrors your master catalogue
- Product detail sync — name, price, description, modifiers, images
- Product availability sync — 86 an item, hidden everywhere in seconds
“We raised prices on Monday. Talabat was still selling at the old price on Friday.”
— The problem this pillar removes
Pillar 02
Storefront Operations
Open and close your storefronts, set business hours, and publish live prep time — across every platform from one switch. The kitchen finally drives the aggregators, not the other way around.
- Store timing sync — business hours, holidays, branch closures
- Preparation time sync — live pacing, not yesterday’s average
- Store status sync — open, busy, paused, closed — all platforms aligned
“Branch closed at 11. Foodpanda still took orders until 11:40. Customers called the store.”
— The problem this pillar removes
Pillar 03
Live Order Lifecycle
Every order — received, accepted, preparing, ready, picked up — flows both ways in real time. A single receipt format prints every aggregator's order on any thermal printer. No lost tickets, no manual status toggling.
- Full-lifecycle order sync — bidirectional status callbacks
- Universal receipt printing — one format, every aggregator, any printer
- Automatic retry + HMAC-signed webhooks for reliability
“The driver arrived and the kitchen ticket had never printed.”
— The problem this pillar removes
Pillar 04
Customer Intelligence
Aggregators hoard the customer. HornbillOS surfaces them. Name, phone, address, and order history flow into your CRM — so you can resolve disputes, remarket directly, and build loyalty the platform can’t switch off.
- Customer information sync — identity flows into your CRM
- Repeat-order attribution across aggregator, direct, and walk-in
- Per-region privacy posture — disclosed, operator-controlled
“Three complaints this week. We had no way to call the customer back.”
— The problem this pillar removes
Coverage matrix
10 sync surfaces · 5 aggregators
| Sync surface | Keeta | Talabat | Snoonu | Rafeeq | Foodpanda |
|---|---|---|---|---|---|
| Menu category sync | |||||
| Product detail sync | |||||
| Product availability sync | |||||
| Store timing sync | |||||
| Preparation time sync | |||||
| Store status sync | |||||
| Live order lifecycle | |||||
| Customer information sync | |||||
| Universal receipt printing |
This is one module of twelve
Aggregator Control is the door. The operating system is what’s inside.
Most operators adopt HornbillOS for aggregator sync. What keeps them is the rest of the platform — production queue, inventory, P&L, payroll, the storefront, vendor ledgers, kitchen display, and the CRM that finally makes repeat behaviour visible.
Regional presence
Built for GCC & South Asia.
Localised for each market — the right aggregators, currency, tax rules, and delivery platforms for where you actually operate.
Qatar
QAR
KeetaTalabatSnoonuRafeeqPakistan
PKR
Foodpanda
PandaGo
BykeaMalaysia
MYR
Foodpanda
GrabFoodWhy HornbillOS
Not another POS.
A complete operating system.
We tried every POS on the market. None handled the complexity of running multiple restaurant brands across multiple cities with multiple delivery channels. So we built HornbillOS.
Built by operators, for operators
Every feature was designed by the same team running Jouzu, Chicken Express, Uncle Tetsu, and Progreen — brands that live the same challenges our clients face.
Multi-brand, multi-branch, multi-currency
One login manages your entire group. Switch between brands instantly. All reporting, inventory, and HR properly segregated and consolidated.
Enterprise security, regional compliance
Row-level database security, granular role-based access, and encrypted credential storage. Compliant with data handling requirements across GCC and South Asia.
Real-time, always
Orders, stock levels, kitchen status, and team activity update live — from the admin dashboard to the kitchen TV screen. No refresh required.
For integration teams
Modern architecture.
Production-grade reliability.
HornbillOS is built on a modern, documented stack. Aggregator partners receive a stable, HMAC-authenticated webhook endpoint with a formal integration certification process.
Get in touch
Let's build something together.
Restaurant operator, delivery platform, or technology partner — we'd love to hear from you.
General enquiries
hello@hornbillos.comIntegration partners
partnerships@hornbillos.comSales & demos
sales@hornbillos.com